Terms of Service

1. Who we are

Homebook, LLC (“Homebook,” “we,” “us”), an Arkansas limited liability company, provides school-operations software at gethomebook.com and app.gethomebook.com (the “Service”) for microschools and private schools. By creating an account or using the Service, you agree to these Terms.

2. Your account

• You must provide accurate information and keep your login credentials secure. You are responsible for activity under your account.
• The person who creates a school in Homebook (and anyone they grant admin access) controls that school’s data and who may access it.
• You must be at least 18 to create a school account.

3. Your data belongs to you

• Everything your school enters — students, attendance, grades, records, documents — belongs to your school, not to us.
• You can export your data (CSV) at any time, and you may request full deletion of your school’s data at any time.
• We never sell your data or your students’ data. See our Privacy Policy for details.
• If your school gives students their own logins, you confirm in Homebook that your school authorizes those logins for your school’s educational use, and you agree to tell families about student logins before turning them on (Homebook can send that notice for you). Homebook handles students’ information as our Privacy Policy describes, and we answer parents’ and students’ privacy requests as it explains, sending requests about school records to you to decide.
• Your school’s records are yours. A parent or student cannot delete records your staff entered. Requests about them come to you to decide. Rights the law gives parents and students directly over information collected from the student (such as deleting a student’s login and notes, or refusing further collection) are handled as our Privacy Policy describes, and we tell you about each one.

4. Subscriptions & billing

• Paid plans are billed monthly or annually. Payment processing is handled by Stripe — we never see or store your card number.
• Published prices are before sales tax. Where sales tax applies, Stripe calculates it from your billing address and shows it at checkout before you pay.
• Schools of 500 or more students pay a one-time $500 onboarding fee, shown on the pricing page and at checkout. It covers importing your records from your previous system and one live kickoff session with your staff. Other plans have no setup fee.
• You may cancel anytime; your plan runs through the end of the period you’ve paid for, and your cancellation takes effect then (see section 10). We don’t offer partial-period refunds, but we’ll always be reasonable.
• Founding-school pricing, where offered, stays locked for as long as your subscription remains active.
• We may change pricing for new customers or add plans; we’ll give existing customers at least 30 days’ notice of any change that affects them.

5. Collecting tuition through Homebook (optional)

• Homebook Payments is optional. If you don’t turn it on, nothing in this section costs you anything — the tuition ledger works on its own for schools that take checks and cash.
• If you do turn it on, families pay in the family portal and the money goes directly to your school’s own Stripe account. Homebook never holds, routes, or has access to your tuition funds.
• On tuition payments collected this way we charge a 1% platform fee, paid by the school and taken automatically at the time of each payment. Stripe’s own processing fees are separate, are set by Stripe rather than by us, and are charged to your Stripe account under your agreement with Stripe.
• The 1% applies only to tuition collected through Homebook Payments. There is no Homebook fee on lunch and fee payments, and Homebook never adds a fee for families. The 1% never applies to your subscription, and it never applies to money you collect outside Homebook. Turn the feature off and the fee stops with it.
• A school may choose to add a $2 online convenience fee to lunch and fee payments made through Homebook. It is the school’s fee, not Homebook’s: the school turns it on and keeps it, families see it before they pay and on its own line at checkout, and it is the same for card and bank. It is never added to tuition. Paying at the school office is always free.
• EFA and ESA program funds are moved by your state’s EFA/ESA program manager (for example ClassWallet), not by Homebook, and are not subject to this fee.
• We’ll give you at least 30 days’ notice before changing this fee, the same as any other pricing change.

6. Acceptable use

Don’t use the Service to break the law, infringe others’ rights, upload malicious code, attempt to access other schools’ data, or resell the Service. We may suspend accounts that put other customers or the platform at risk.

7. Compliance is a shared job

Homebook provides record-keeping and reminder tools (for example, around Arkansas EFA deadlines and assessments). We work hard to keep these accurate, but your school remains solely responsible for meeting its legal, regulatory, and program obligations, including EFA/ESA program rules, which can change. Homebook is not legal, tax, or compliance advice.

8. Service availability

We aim for the Service to be fast and reliable, but it is provided “as is” and “as available,” without warranties of any kind. We may update, add, or remove features as the product evolves.

9. Limitation of liability

To the fullest extent permitted by law, Homebook, LLC’s total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, or consequential damages, or for loss of data caused by factors outside our reasonable control.

10. Termination

You can stop using the Service and cancel at any time. We may suspend or terminate accounts that violate these Terms. Upon termination you may export your data for 30 days. Those 30 days start when a cancellation takes effect: the end of the period you’ve paid for, after you cancel (or on the day we end the account under these Terms). A plan that lapses because a payment failed does not start them, and we never delete a school’s data automatically over an unpaid bill. We prepare a full export for you before anything is deleted. After that we delete it from Homebook, and remaining backup copies expire within a further 30 days. Backups are used only to recover from loss, and deleted data is never restored from them.

11. Changes to these Terms

If we make material changes, we’ll post the updated Terms here and update the effective date. Continued use of the Service after changes take effect means you accept them. Changes that affect student data follow the notice rules in our School Data Agreement and Privacy Policy, and those documents control where they differ from these Terms.

12. Governing law & contact

These Terms are governed by the laws of the State of Arkansas, USA. Nothing in these Terms limits any right a school, parent or student has under the laws of their own state. Questions? Email sam@gethomebook.com.